Creating an outdoor spot for homeowners is one of the requests CHL Services hears most often. With warm weather for much of the year, families want a welcoming, low-maintenance space to spend time together. Matt T. in Acworth was no different. He wanted a fresh-looking deck that gave his family more room to hang out.
Planning and Preparing for Matt’s Deck
Matt’s home was older and needed an updated deck that would last. He also wanted a screened in covered area where his family could spend time outdoors without worrying about the heat or the rain. An outdoor space like this adds daily comfort. It becomes a quiet spot to sit, read, or just watch what’s taking place outside. Many homeowners in Acworth and throughout North Metro Atlanta look for the same type of upgrade. A screened-in covered deck offers comfort from mosquitoes, shade from the sun, protection from the elements, and more usable space throughout the year.
Before the build began, we needed to be sure we had a plan in place: remove the old structure, build the new deck, and add the covered roof. It seemed pretty straightforward, but older homes often bring some hidden surprises. This project was no exception.
The original exterior did not have OSB sheathing. It had foam board instead. This meant the team could not attach the ledger board in the usual way. A secure ledger board is one of the most important parts of any deck. It supports the entire structure. If it is not installed right way, the deck cannot support long-term use or pass inspection. To solve this, the team added two-by-eight blocking throughout the connection area. The blocking created a solid structure so the ledger board could be attached properly. This step took some extra work on our end, but it resulted in a foundation Matt and his family could count on.
Small run-ins like this happen and are especially common in older neighborhoods, but we know how to handle them and do our best to prep for the unseen to avoid slowing down the project.
Clear Communication Through Every Stage
This project, like all of our projects, required attention to detail from start to finish. The CHL team kept Matt involved at every step. Through the use of our CRM JobTread, questions were answered daily, pictures were logged, and Matt knew exactly what happened that day! Updates continued throughout the build, but clear communication makes a big difference in our approach to working with clients. It prevents confusion and helps homeowners understand what is happening on their project at all times.
Daily communication also builds trust. When homeowners can ask questions and get fast answers, they feel more comfortable coming to us with their concerns.
Handling Concerns Early On
As with any home project, there are times when something needs to be tweaked. Matt’s deck had a few of those tweaks. At first, he was not happy with how the stairs looked. Matt wanted the first step to drop down versus being level with the deck. Once he shared his concern, the team went straight to work, removing the full set of stairs and rebuilding them in the style he preferred.
The deck boards also needed attention. During the electrical work, while installing the can lights and fan, a ladder caused some scratches on the Trex surface. The solution was an easy fix. The team repaired the scratched boards so the deck looked good as new again. In one area, the soffit on the existing roof died into the newly built shed roof. Matt was a little concerned that water may cause an issue eventually. Although we had installed flashing at the gable per code, we took his concern seriously and added a small cricket to further direct water away from the side gable on the newly built shed roof. It was a small fix with a big impact. We wanted to make sure he felt at ease about it and were more than happy to add the cricket. These adjustments were handled, and we worked as a team to accommodate his concerns as soon as possible, keeping Matt informed through each change.
Keeping On Schedule and Within Budget
The covered deck moved forward with steady progress from start to finish. The team never failed an inspection. Every part of the permit process moved ahead as planned. The build also stayed within the agreed budget. It was a well-executed project by the CHL team, and both CHL and the client were pleased with the final result! This kind of consistency is something our homeowners value during a home improvement project.
Why Homeowners Choose CHL Services Atlanta
At CHL Services of Atlanta, we’ve helped homeowners across North Metro Atlanta, including Acworth, Kennesaw, Marietta, and more, by converting unused basements into comfortable, functional spaces. Our team is here to help handle every step with care and clear communication. We were voted the Best Basement Remodeler in West Cobb and Woodstock, and Canton in 2025. That is kind of a big deal! We know what we are doing, and we can bring it all together.
If you’re ready to see what your basement could become, visit CHL Services Atlanta to schedule a consultation and start on your next home project with confidence.
Proudly Serving North Metro Atlanta
Learn more about our services in your area:
